This privacy and cookie policy is to give you information on the data we may collect from you, how we will use such data and how we process your data. This policy covers information you provide to us online including our social media pages or in person such as at an event or by telephone.
Data Controller
Quarleys Company Limited
E-mail address: team@quarleys.co.uk
Information We Collect From You On Our Website
There are 2 main categories of information we collect from you which makes up your personal data. These are device information and order information.
Device Information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We collect Device Information using the following technologies:
1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
2. Log files” track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
3. Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.
We use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Details of how Google collects and uses data can be found here:
https://policies.google.com/technologies/partner-sites
Information on how Google uses cookies can be found here: https://policies.google.com/technologies/cookies
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Order Information
When you make a purchase or attempt to make a purchase through our website, we collect information including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is used to process and deliver your order.
Our payment solutions provider on our website is PayPal. Information on PayPal’s privacy policy can be found here: www.paypal.com/uk/webapps/mpp/ua/privacy-full?locale.x=en_US
How We Use Your Personal Information
We use the order information that we collect generally to fulfil any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Godaddy to power our online store--you can read more about how Godaddy uses your Personal Information here: https://.uk.godaddy.com/agreements/privacy
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Marketing and Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You have can opt out or unsubscribe at any time.
Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Please note that we will verify your identity before we can fulfil any of your rights under data protection laws.
Data Retention
When you place an order through the website, we will maintain your Order Information for our records as required by law and relevant regulations.
Changes
We reserve the right to change this policy for operational, legal or regulatory reasons. Any changes made will be updated on our website and the date updated.
Contact Us
Please contact us in the first instance if you have a complaint or any concerns about how we have handled your data. For more information about our privacy practices, please contact us by e-mail to team@quarleys.co.uk or in writing to:
Quarleys Company Limit
Policy Date: 19 February 2024
Copyright © 2024 Quarleys - All Rights Reserved.